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Modified Operations in Response to COVID-19

In response to new county, state, and federal guidelines, Delta Diablo is immediately suspending all public-facing services and facility access until further notice. This includes: 

·         Delta Household Hazardous Waste Collection Facility

·         Reception Lobbies at the Plant Operations Center and Treatment Plant Building

·         Permit Counter (see below)

·         Environmental Services Inspections 

All District supported school programs, public events, and tours have also been suspended. 

This difficult decision was made to protect the health and safety of our employees, our customers, and our community. 

Wastewater collection and maintenance services will continue uninterrupted. We remain committed to our mission of protecting public health and the environment.

Information on modified operations and services will be updated as the situation changes.

COVID-19 Permit Counter Operations

During this time, staff will be available to maintain daily operations. The Permit Counter phone line (925) 756-1900 and e-mail (redacted) will be responded to during regular business hours (Monday through Friday from 8:00 a.m. to 5:00 p.m.). 

Sharps Program: Because the Delta Household Hazardous Waste Collection Facility will be closed and unavailable for sharps container exchanges, empty containers will be mailed to residents in the service area upon request. Please complete the request form https://www.deltadiablo.org/sharps to have a sharps container mailed to you. 

Repair Permits: Applications for residential and non-residential wastewater utility service can be obtained the District’s Sewer Permits website page and submitted electronically to (redacted).  Permit applications will be processed by Delta Diablo staff who will contact applicants via phone or e-mail to discuss the status of permits and assist with the permit issuance as much as possible. 

Plan Reviews: Plans can be emailed to (redacted), or you can contact staff at (925) 756-1900 to arrange for electronic submittal of documents too large for email.

Inspections: Delta Diablo’s inspection staff may be available to conduct sewer repair inspections as necessary. Inspectors will adhere to 6-foot social distancing mandates with developers and residents. Please call (925) 756-1900 to schedule an inspection.

We appreciate your patience and understanding during this time and will post updates regarding changes to our operations.